Refund policy

Return & Refund Policy

We want you to be happy with your Risora purchase. If you're not fully satisfied, we offer a 30-day money-back guarantee from the date of delivery.

Eligibility

• Items must be returned within 30 days of delivery.
• Product should be in good condition, with original packaging where possible.

Refund Process
Once your return is received and inspected, we'll process your refund to your original payment method. Please note that a small amount may be deducted to cover delivery fees, even where free shipping was originally provided.

How to Start a Return
Contact us at support@risora.store with your order number to begin the return process. Our team will guide you through the next steps, including return shipping instructions.

Non-Returnable Situations

• Items damaged due to misuse are not eligible for a refund.
• Returns initiated after the 30-day window cannot be accepted.